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A quick and easy-to-read tale that lays out a practical, trust-based system for defining Expectations, creating Agreement and Tracking progress in any project or purchase.


EAT will teach ypu a proven approach to interacting with others that will assure that you deliver results that dramatically exceed expectations whether as a manager, employee, or as a member of a team... and guarantee you get everything you want as a customer!

EAT: Define Expectations, Create Agreement, Track Progress Paperback

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